Refund policy

 

 

RETURN AND REFUND POLICY

 Carol’s Beauty Shop does not offer any refunds. Exchanges and replacements are  available for damaged items or wrong items sent.
ALL SALES ARE FINAL exchange only if damaged or wrong item  

You must report any problem within 5 business days of receiving your order. For a full refund, item must be in unopened original packaging, unused, unopened condition  

If your product is damaged during shipping transit you must report it within 5 days of your order showing delivered. You must also show photo proof so we can issue you an exchange only. We do want you to be happy with your order. If you have any problems with your purchase, please contact us at carolsbeautyshop01@yahoo.com

Any orders that are returned back to us due to an insufficient address or unclaimed package will be subject to a 25% restock fee.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RETURN AND REFUND POLICY

 Carol’s Beauty Shop does not offer any refunds or exchanges. ALL SALES ARE FINAL. If your product is damaged during shipping transit you must report it within 5 days of your order showing delivered. You must also show photo proof so we can issue you an exchange only. If you have any problems with your order please contact us at carolsbeautyshop01@yahoo.com

Any orders that are returned back to us due to an insufficient address or unclaimed package will be subject to a 25% restock fee.